CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call or text us at 812-384-5406 or send us an email at davydyer@aol.com.

FAQ

 
RETURNS

Sale and Clearance

  • No Returns on Sale and Clearance Items

  • Please note due to sanitary reasons, the following items cannot be returned or exchange: swimwear, intimates, undergarments, bras, bandeaus, and hair accessories (including hats and beanies). There will be no exceptions on these items. 

  • Defects or Damaged Items:

  • Upon receipt, please inspect your order immediately. Please be sure to inspect your items within 3 days of receiving your delivery for defects and issues. Contact # (phone or text) 812-384-5406

  • All defects and issues must be notified via phone or text within that 3 day window, and must include images of the issue.

  • We cannot make exceptions once you have had the merchandise in your care for a longer period of time, removed tags, washed or worn it.

  • Returns:

  • Returns will be issued refunds in the form of Store Credit.

  • Returns must be in original, unused, unworn condition with no defects, no stains, no pet hair, no smells, or any signs that the item has been worn or used, with all tags attached and all packing slips included with the return. 

  • Please allow up to 5-7 business days to process your return once we receive it.

  • Returns must be received within 10 calendar days of our notification (unless otherwise noted at purchase), at our receiving address, 990 A St. NE, Linton IN 47441.  

  • Shipping charges are not refundable. We are not responsible for returned shipping costs, lost or stolen packages.

  • Exchanges:

  • Exchanges are only for the same item in different size or color. Due to our limited quantities per unique style we can't guarantee an exchange will be possible. 

  • Exchanges must be made within 10 days of your receiving the item.

  • The item you return must meet all of the return guidelines listed above.

  • Please contact us at 812-384-5406 to arrange return.

  • Ship your return item back. Once we receive the return item (please allow up to 7 business days for processing), we will ship out your new item.

  • If we are currently sold out of the size desired, we will be unable to process an exchange so please refer to the return instructions above.

  • To ship back your order: 

  • We do not provide free return shipping. 

  • If possible utilize the mailer bag for clothing and utilize the original box for shoes when possible.

  • Feel free to ship your orders back with the carrier of your choice - shipping with tracking information is recommended. 

  • Include the original packing slip or your name and email address (one used to place order) in the return. You may ship back multiple orders in the same package as long as we have been notified prior.

  • Please send your returns to:

  •  Dyer's Clothing Returns
    990 A St. NE
    Linton IN 47441 

  • Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please be aware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.

  • Policy Updated and Effective 11/11/19

Do you provide International delivery?
 

We will ship international for an additional $10 fee + shipping charges.

How do I track my order?
 

When your order is shipped, you will receive a tracking number via email.

 

 

 

What are your delivery options?
 

Standard UPS or USPS ground.

Dyers Clothing

VIST OUR STORE

 

12 N Main St

Linton IN 47441

STAY CONNECTED

  • Grey Instagram Icon
  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey Pinterest Icon

© 2019 by DYER,S. Proudly created with Wix.com